:: Clients
Speak
“I have worked with
Bill for over 10 years during periods of growth,
consolidation and restructuring. He takes time to
understand the people he works with, their operating
style, and the culture they are trying to build. In his
assessment of executives, he isolates on those critical
variables that are not in the resume, the ones that
often explain the success or failure of a new hire. I
have been impressed with the comprehensive nature of his
approach to building organizational capabilities,
whether through coaching, team building, or hi-potential
talent programs. I have always felt his role was to help
us evolve as leaders to meet the changing needs of the
business. In that role, he is superb.”
Peter A. Dorsman
SVP Global Operations and COO
NCR Corporation
“Bill worked with me
and my senior team for over 6 years as we integrated
acquisitions and became one cohesive and successful
organization. He gains the trust of others quickly,
which allowed him to integrate into our senior team
seamlessly. I have rarely seen a consultant with the
bandwidth and flexibility to handle such a variety of
issues: integration of new executives, coaching, team
development, and building our talent pipeline. He is
bright, patient, and pragmatic. Bill is not about
pushing a program or methodology, but about helping you
achieve your goals.”
Marjorie Dorr
Former CEO
Anthem East Blue Cross & Blue Shield
“Bill worked with me
for several years when I was President of our Blue Cross
& Blue Shield business in Maine. He is an extremely
effective executive coach who has collaborated with me
to develop my team; create organizational alignment; and
select, manage and develop our organizational talent.
Perhaps Bill’s greatest talent is his ability to help
individuals and teams develop greater self-awareness of
their strengths and weaknesses, which then creates a
pathway for driving organizational change. Bill is a
very insightful observer of personal and organizational
dynamics. He is able to quickly and effectively diagnose
opportunities for improvement and work collaboratively
across the organization to build support for changes,
subtle or significant, that make a difference.”
James T. Parker
Chief of Staff to the CEO
Wellpoint, Inc.
“As a coach, Bill is
extremely insightful, supportive and easy to talk with.
He was able to help identify the specific challenges
that were important to me and our organization at the
time. We worked collaboratively to find the solutions
that were right for me, and he encouraged me as I
applied my insights and efforts to become a more
effective leader. My confidence and abilities as a
leader have grown in the process. Over the years, he
also helped our senior staff, winning their trust and
providing wise counsel on a variety of organizational
issues.”
Barbra G. Rabson
Executive Director
Massachusetts Health Quality Partners
“Bill Macaux provided
seminal insight in his evaluation of the organizational
alignment of Tufts MD/MBA program. His analysis of the
complex multi-institutional responsibilities and the
varied student developmental issues provided a
sophisticated framework for program evolution. This work
helped establish understanding of the discontent with
the program. Bill did not oversimplify the issues nor
attempt to apply a preordained framework, but carefully
probed issues of mission and strategy. In the program
the students’ motivations are always fluid and the
cultures they find themselves in are often in apparent
conflict. Teasing out the threads of these issues was a
major achievement and Bill was able to provide clarity
by testing his hypotheses against the facts as he found
them.”
John Ludden MD. FACPE
Program Director
MD/MBA in Health Management
Tufts University School of Medicine
“Bill has helped us address a number of complex
organizational design issues, most of which are the
product of rapid growth. He engaged me and my
organization with curiosity and openness. I found him to
be an active listener and easy to talk with. Our people
quickly connected with him and felt a sense of inclusion
in the process, which was very important to me. Soon
Bill came to understand what drew our associates to the
firm, and what we needed to do in order to retain our
strong culture of inclusion, work-life balance, and
entrepreneurial passion. He provided us with tools and
facilitated leadership discussions that enabled us to
better define the key roles and organizational structure
that will best sustain our growing organization.”
Dan Calista
Founder & CEO
VYNAMIC – a management consulting firm
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